Italian Customer Service

Location: Amsterdam, Noord-Holland, Netherlands
Date Posted: 30-07-2019
Speak Italian and (some) experience with Customer Service, passionate about sustainability and ready to work for a great company?
We are looking for somebody with a passion for sustainability to join the Customer Service Team at an International sustainable organisation in Amsterdam.
 
Your job
Your role will contribute to this by delivering an excellent customer service and sales administration service to all European consumers they are servicing through the e-commerce channel.
  • Provide top quality service
  • Work with the online Ecommerce system
  • Enter orders via phone or email, follow up with adjustments, cancellations and returns during the season, issue credit notes and invoices
  • Monitoring delivery and return problems
  • Process customer returns and repairs
  • Assist in proofing the website when required
  • Work closely with accounting department for accounting follow up (unpaid transactions, reimbursements)
 
Your profile
  • Experience in a customer faced position (in an office environment, not a shop) is prefered
  • Great communication skills
  • Excellent use of computer knowledge
  • Fluent Italian / English
  • Passionate about a hobby or sports is welcomed
  • Motivated and eager to work for a sustainable company
  • You live in The Netherlands, preferably close to Amsterdam
In return: 
  • Good salary and benefits
  • Nice lunch!
  • Organised sport classes in the office
  • Regular team activities
  • Learning and Development opportunities
  • You create impact with your job!
The company
This international successful sustainable company where you can work as Customer Service legend is based in Amsterdam. Be ready for a great journey and build on your experience within a great team. Every day will be different and get ready to work in a dynamic environment where you will be working on a great goal together with the whole team.
 
Want to hear more? Send us your cv via the link below will get in touch.
 
Op zoek naar een baan in de duurzaamheid / sustainability? Bekijk dan onze website www.thesustainablerecruiter.com com. Vacatures in duurzaamheid vind je bij The Sustainable Recruiter.

Our client is committed to building a diverse, equal and inclusive workplace
 
annemiek@thesustainablerecruiter.com
www.thesustainablerecruiter.com

 
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